Our Funeral Directors in Woolwich

I cannot recommend Francis Chappell and Sons (Woolwich) highly enough. They supported me so well with the funeral arrangements for my mother. Clare, then went on to help me with the headstone. She was patient, kind and so well organised throughout. At a very difficult and overwhelming time, she made everything feel manageable. The finished headstone is beautiful and brings me real comfort. I could not have done it without her.

Thank you, Clare, and the whole team.

Excellent service from both Clare and Thomas , professional , caring and always courteous , all characteristics sadly lacking nowadays .

We recently used this funeral home following the loss of my aunt, and I cannot thank Clare and the team enough for the care, kindness and professionalism they showed throughout.

From the initial meeting to discuss the family’s wishes, we felt listened to and well supported. Clare was very understanding of the fact that I had been dealing with much of my aunt’s administration and was excellent at keeping me informed, while at the same time being sensitive to the wishes and feelings of other family members.

Communication before the cremation was very good. The funeral director personally called me to go through the timings and to make sure the mobility needs of some family members were taken into account, which meant a great deal to us.

On the day itself, everything was handled calmly, respectfully and professionally, making what was naturally a very difficult occasion as smooth as possible for the family.

We are very grateful for the way my aunt and our family were looked after, and I would gladly recommend this funeral home to anyone needing compassionate and professional support at a difficult time.

I cannot thank the team at Francis Chapel Funeral Directors enough for their incredible care and compassion during such a difficult time. From the very beginning, they were attentive, understanding, and exceptionally supportive. A special thank you to Clare, our Funeral Services Arranger, who guided us through the planning with so much patience and clarity. On the day of the service, the officiator was equally fantastic—so kind, attentive, and handled everything with utmost dignity, ensuring the entire day ran smoothly and seamlessly. They truly took the weight off our shoulders when we needed it most. I highly recommend their services to anyone needing care and professionalism for their loved ones.

Have unfortunately had to use the service of an undertaker twice over the last 25 years both occasions with Francis chapel Woolwich their service on both occasions made the whole process easy as it could be .they are professional and sympathetic ,helpful throughout liaising between all the relevant services needed and 3 involved parties from my side .took a lot of stree away at a demanding time